SCORR Marketing is seeking a part-time Help Desk Technician in our Kearney to assist with general computer management utilizing SCORR helpdesk software.
Job Responsibilities
- Work under the direction of IT Manager
- Managing users in Active Directory and Office365
- Troubleshoot and resolve software and hardware issues
- Create training documents to help end users
Requirements
- Majoring in or completion of Bachelor’s degree in Information Technology.
- Knowledgeable in both PC and Mac platforms and capable of resolving issues in both systems.
- Knowledge or LAN, WAN and wireless technologies
- Must be able to lift 20 lbs. or more and work efficiently in tight places.
Desired Qualifications
- Ability to be proactive, dependable, professional, personable, organized, and maintain confidentiality
- Strong customer service with excellent verbal and written communication skills